Privacy Policy

Effective Date: January 1, 2025

Arizona Pest Solutions respects your privacy. This policy explains what information we collect when you visit our website, call us, or book pest control service in Phoenix, Arizona, how we use it, and the choices you have. We keep it simple and plain because that is how we treat our neighbors.

Information We Collect

When you contact us or book service, we collect your name, phone number, email address, and service address. We also collect details about your pest problem so our technicians arrive prepared.

When you visit our website, we collect standard technical data such as your IP address, browser type, device type, pages you view, and the time of your visit. If you pay for service, our payment processor collects your billing information. We do not store full card numbers on our servers.

How We Use Information

We use your information to schedule and perform pest control service, send appointment reminders, answer your questions, and process payments. We also use it to follow up after a visit, honor our warranty, and keep accurate service records.

With your permission, we may send you seasonal pest tips, special offers, and reminders about your next treatment. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies and similar tools to remember your preferences, keep the site working properly, and understand how visitors move through our pages. Cookies are small files stored on your device.

You can set your browser to block or delete cookies. If you do, some parts of our website may not work as smoothly, but you can still call us at 877-729-2528 to book service.

Analytics and Third-Party Tools

We use analytics tools such as Google Analytics to see which pages are popular and how people find us. These tools collect aggregated data and do not identify you by name.

We also use third-party scheduling and payment platforms to manage appointments and process payments. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software, payment processors, and email or text message platforms.

We may also share information if required by law, to protect our rights or safety, or during a business transfer such as a merger or sale. In every case, we share only what is needed for the purpose.

Data Retention

We keep your service records and contact information for as long as you are an active customer and for a reasonable period afterward to honor warranties, meet legal requirements, and resolve any questions.

When we no longer need your information, we securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure connections, access controls, and staff training.

No method of transmission or storage is completely secure. If you have reason to believe your information has been compromised, contact us right away at 877-729-2528.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing communications at any time.

To make a request, call us at 877-729-2528 or email us using the contact details below. We will respond within a reasonable time and will verify your identity before making changes.

Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date above.

If we make a significant change, we will let you know by email or with a notice on our website. Your continued use of our services after a change means you accept the updated policy.

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